Terms & Conditions

The following terms and conditions govern all access to and use of the azurerobot.com web application, and service (together, the "Azure Robot Service") including all content, services and products available at or through the Azure Robot Service.

The Azure Robot Service is owned and operated by Korona Software Solutions ("Azure Robot", "we", "our" or "us"). The Azure Robot Service is offered subject to your acceptance of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Website (collectively, the "Agreement").

Please read the Agreement carefully before accessing or using the Azure Robot Service. By accessing or using any part of the Azure Robot Service, you agree to become bound by the terms and conditions of the Agreement. If you do not agree to all the terms and conditions of the Agreement, then you may not access or use the Azure Robot Service.

Azure Robot Service

The Azure Robot service allows you to get notifications from Azure Application Insights and monitor your Azure app. If you have an application running on Azure which is monitored by Application Insights, AzureRobot notifies your Slack workspace about the events and metrics of your Azure application.

Azure Robot may also, in the future, update current services and/or features or offer new services and/or features to the Azure Robot Service (including, the release of new tools). Such updated or new features and/or services shall be subject to the terms and conditions of the Agreement.

Access to the Azure Robot Service is permitted on a temporary basis. We reserve the right to modify or discontinue offering or updating the Azure Robot Service at any time without notice.

No association with Slack

Azure Robot and Slack Technologies Inc, the provider of the Slack communication service, ("Slack") are different entities. There is no relationship between Azure Robot and Slack, other than Azure Robot being a licensee and user of the Slack API for the purpose of providing the Azure Robot Service. Slack is not responsible for the Azure Robot Service and will not provide support for the Azure Robot Service.

This Agreement does not apply to your use of the Slack services. Such use is governed by the Slack Terms of Service available on the website slack.com.

Capacity

In order to use the Azure Robot Service, you must be 16 years of age or older. You must also have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws.

Your Azure Robot Account and Personal Data

In order to use the Azure Robot Service, you must have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws. You may create a Azure Robot Account in your personal capacity (in which case the terms "you" or "your" apply to yourself only) or on behalf of a company or other legal entity (your "Company") which you have the authority to bind (in which case the terms "you" or "your" shall refer to such entity and all permitted Members and Administrative Users (as defined in the Slack Terms of Service). By signing into your Slack account on the Website, or authorising use of the service, you grant us access to and permission to process Personal Information (as defined in the Azure Robot Privacy Policy https://www.azurerobot.com/privacy) and other information in your Slack account. Our use, access and processing of your Personal information and other information is subject to our Privacy Policy https://www.azurerobot.com/privacy which is a material part of this Agreement. You are responsible for maintaining the security of your Slack Accounts (including your username and password), and you are fully responsible for all activities that occur under your Slack Account and any other actions taken in connection with it, whether by yourself or other users. You must immediately notify Azure Robot of any unauthorized uses and users of your Slack Accounts integrated with the helpdesk or any other breaches of security. Azure Robot will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

Subscriptions

You may access and use the Azure Robot Service on any of our subscription plans:

  1. Free Trial Plan: This subscription plan allows you to monitor your Azure applications for one month for free
  2. Paid Professional Plan: After an initial free trial period, if any, your use of the Azure Robot Service and your access to the data and information stored in your Azure Robot Account requires a paid subscription.

The subscription you selected will automatically begin and the credit card you provided will be charged for that subscription unless you cancel the Azure Robot Service before the expiration of a free trial period or the preceding subscription period, as the case may be. You can cancel your subscription at any time at azurerobot.com web site's Billing Page or by contacting customer support team using support@azurerobot.com email. Until you cancel your subscription, your subscription will be renewed automatically and your credit card will be charged for each renewal at the end of each subscription period. Prices are subject to change upon notice from us. Such notice may be provided at any time by posting the changes to the site or the Azure Robot Service itself.

Purchase of Paid Subscriptions

To purchase a Paid Subscription to the Azure Robot Service, you will be required to select a subscription level and provide accurate information regarding your credit card or other payment instrument. You agree to our third party service providers, storing and using your payment card information for the purpose of processing the payment.

You agree to pay Azure Robot all amounts specified in the applicable subscription plan in accordance with the Agreement.

By providing your payment instrument details, you authorize Azure Robot or companies who work on Azure Robot's behalf, such as payment processors, to bill your payment instrument in advance for the relevant subscription fee on the date you purchase a Paid Subscription to the Azure Robot Service (the "Initial Billing Date") and on each monthly or annual anniversary (as applicable, depending on your chosen subscription plan) of the Initial Billing Date (the "Subsequent Billing Date(s)"). The Initial Billing Date and any Subsequent Billing Dates are together referred to herein as the "Billing Date(s)".

The relevant subscription fees:

  • shall be payable in the US dollars;
  • are, subject to clause 5.4, non-refundable; and
  • are exclusive of any applicable sales tax, which shall be added to the bill at the appropriate rate.

If, for any reason, we are unable to bill your payment instrument or process the payment of the relevant subscription fee within thirty (30) days of the Billing Date, and without prejudice to any of our other rights and remedies:

  • we may, without liability to you, disable your Azure Robot Account and access to all or part of the Azure Robot Services and we shall be under no obligation to provide any or all of the Azure Robot Services; and

If you dispute any charges you must let Azure Robot know within twenty (20) days after the Billing Date.

We reserve the right to change our prices for the Paid Subscriptions in the future. Price changes for existing Paid Subscriptions will take effect at the start of the next subscription period following the date of the price change. If we do change prices, we will provide you with at least one month's notice of the change on the Website and in an email to you. Your continued use of the Azure Robot Service after the price change becomes effective constitutes your agreement to pay the new price.

  1. Automatic Renewal

    Your Paid Subscription will automatically renew at the end of every month or year (as applicable, depending on your chosen subscription plan) after the Billing Date, unless you cancel your Paid Subscription in accordance with clause 5.4.

  2. Changes to level of Paid Subscription

    Changes to your Paid Subscription level, including the reduction or addition of features and limitations on use of the Azure Robot Services, shall take effect immediately.

  3. Cancellation of Paid Subscription

    You may cancel your Paid Subscription by notifying us at support@azurerobot.com. The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the Free Service. Subject to the below paragraph, you will not receive a refund for subscription fees paid to us.

Intellectual Property

We are the owner or the licensee of all intellectual property rights in the Azure Robot Service and in the material published on it. We grant you: a limited, non-exclusive, revocable license to make use of the Azure Robot Service (excluding the Website) within the limits of the Subscription level you have purchased; and

This license shall terminate when the Agreement terminates in accordance with clause 12.

The Agreement does not transfer any of Azure Robot's or any of Azure Robot's licensors' intellectual property to you. Title to such intellectual property will remain solely with Azure Robot or Azure Robot's licensors (as applicable).

All Azure Robot trademarks, service marks, trade names, logos, domain names, and any other features of the Azure Robot brand are the sole property of Azure Robot. Your use of the Azure Robot Service grants you no right or license to reproduce or otherwise use any of Azure Robot's trademarks, service marks, trade names, logos, domain names or any other features of the Azure Robot brand, whether for commercial or non-commercial use.

Third Party Sites

The Azure Robot Service may contain links to other independent third-party websites (Third-party Sites). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.

Changes

We reserve the right to change the Agreement at any time for any reason. Any changes we may make to the Agreement in the future will be notified to you by posting an updated version of the Agreement on this page. Your continued use of or access to the Azure Robot Service following the changes to the Agreement constitutes acceptance of those changes.

Termination

Azure Robot may terminate the Agreement and suspend your access to all or any part of the Azure Robot Service immediately by contacting you at your email address on record if:

  1. you commit a breach of the Agreement, as determined by us in our discretion, or we suspect that may be the case; or
  2. we consider termination necessary to protect the integrity or security of the systems used by us at any time.

If you wish to terminate the Agreement, you must seize usage of the Azure Robot service.

On termination of the Agreement by any party and for any reason all rights granted to you under the Agreement shall cease and you must immediately cease all activities authorized by the Agreement, including your use of the Azure Robot Service.

Disclaimer of Warranties

To the maximum extent permitted by law, the Azure Robot Service is provided "as is" and "as available". Azure Robot hereby disclaim all warranties of any kind, whether express, implied, statutory or otherwise, including, without limitation, the warranties of merchantability and fitness for a particular purpose and non-infringement. Azure Robot does not warrant that the Azure Robot Service will be complete, accurate, reliable, timely, secure, error free or that access thereto will be continuous or uninterrupted. You understand that you are using the Azure Robot Service at your own discretion and risk.

The provisions in this clause do not affect your statutory or mandatory rights which cannot be excluded by applicable law.

Limitation of Liability

In no event will Azure Robot be liable with respect to any subject matter of the Agreement under contract, negligence, strict liability or other legal or equitable claim for: (i) any indirect, special, incidental or consequential loss or damages; (ii) loss of profit, business, revenue, anticipated savings, business opportunity; (iii) the cost of procurement for substitute products or services; or (iv) the cost of interruption of use or loss or corruption of data.

Our maximum aggregate liability under or in connection with the Agreement shall in all circumstances be limited to the fees paid by you to Azure Robot in the one (1) year under this Agreement prior to the cause of action.

Azure Robot shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that your use of the Azure Robot Service will be in strict accordance with the Agreement. In particular, you represent and warrant that:

  1. you will comply with the Slack Terms of Service at all times;
  2. you will provide us with accurate information (where required);
  3. you will not use the Azure Robot Service in the event of an emergency;
  4. you will not use the Azure Robot Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the Agreement, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Azure Robot Service;
  5. you will not infringe our intellectual property rights or those of any third party in relation to your use of the Azure Robot Service;
  6. you will not do any of the following in relation to your use of the Azure Robot Service:
    • be obscene, offensive, hateful or inflammatory,
    • defame any person,
    • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age,
    • promote violence,
    • promote any illegal activity,
    • promote sexually explicit material,
    • disclose the name, address, telephone number, e-mail address or any other personal data in respect of any individual without their consent,
    • harass, upset, embarrass, threaten, alarm or annoy any other person,
    • be likely to mislead or deceive any person,
    • impersonate any person, or misrepresent your identity or affiliation with any person,
    • contain any advertising or promote any services or web links to other sites;
  7. you will not use the Azure Robot Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
  8. you will not collect or harvest any information or data from any content or our systems or attempt to decipher any transmissions to or from the servers running the Azure Robot Service.

In the event that you breach this clause 15, Azure Robot may terminate your access to the Azure Robot Service immediately.

Indemnification

You agree to indemnify and hold harmless Azure Robot and its respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Azure Robot Service, including but not limited to your violation of the Agreement.

Miscellaneous

The Agreement constitutes the entire agreement between Azure Robot and you concerning the provision of the Azure Robot Services.

The Agreement is between you and us and is not intended to grant rights, including the right to enforce any of its terms, to any other person. Any failure or delay by us to enforce the Agreement or any provision thereof shall not waive our right to do so.

We may transfer our rights and obligations under the Agreement to a third party, but this will not affect your rights under the Agreement.

Each of the terms and conditions of the Agreement operate separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect and will be construed as far as possible to give effect to the parties' intentions as originally expressed in the Agreement.

Contact

If you have any questions, comments or requests regarding the Agreement, please email support@azurerobot.com.